Terms of service

Last Updated: August 20, 2026

Welcome to Nestory. These Terms of Service govern your access to and use of nestory.website, including purchases made through our online store.

By accessing our website or purchasing products from us, you agree to these Terms of Service. If you do not agree with these terms, please discontinue use of the website.

1. About Nestory

Nestory is an online retailer established in 2023 offering storage, organization, craft storage, and related products.

Throughout these Terms, the words “Nestory,” “we,” “us,” and “our” refer to Nestory.

2. Online Store Terms

By using our website, you represent that you have the legal capacity to enter into a binding agreement or that you are using the website with the authorization required under applicable law.

You may not use our products, website, or services for unlawful or unauthorized purposes.

You must not attempt to interfere with the security, functionality, availability, or proper operation of our website.

3. Product Information

We make reasonable efforts to provide accurate product descriptions, photographs, specifications, pricing, and availability.

Colors and appearance may vary slightly depending on lighting, photography, manufacturing variations, and the display settings of your device.

We reserve the right to correct typographical errors, inaccuracies, or omissions and to update product information where reasonably necessary.

4. Prices and Payments

Prices displayed on our website are shown in the applicable storefront currency unless otherwise stated.

Available payment methods are displayed during checkout.

By submitting an order, you represent that the payment information provided is accurate and that you are authorized to use the selected payment method.

Applicable taxes, duties, or other charges will be handled as disclosed during checkout or as required by applicable law.

5. Orders

Submitting an order does not necessarily guarantee acceptance.

We reserve the right, where reasonably necessary, to decline or cancel an order due to circumstances such as:

Product unavailability
Incorrect pricing or product information
Payment authorization problems
Suspected fraudulent or unauthorized transactions
Shipping restrictions
Errors affecting order processing

If we cancel an order after payment has been successfully collected, the applicable amount will be refunded.

6. Shipping and Delivery

Nestory offers free worldwide shipping.

Our estimated delivery timeframe is generally 7–10 days. Delivery estimates are not guarantees and may be affected by circumstances outside our reasonable control, including customs processing, carrier disruptions, severe weather, holidays, or destination-specific delays.

Additional information is available in our Shipping Policy.

7. Returns and Refunds

We offer eligible customers a 30-day return and refund period beginning from the date the order is received.

Eligible returns are free in accordance with our Return & Refund Policy.

Please review our Return & Refund Policy for complete eligibility requirements and instructions.

8. Intellectual Property

Unless otherwise indicated, the content made available through nestory.website, including branding, graphics, text, design elements, and original website materials, is owned by or licensed to Nestory and is protected by applicable intellectual property laws.

You may use our website for personal, non-commercial shopping purposes. Unauthorized reproduction, distribution, modification, or commercial exploitation of protected content is prohibited.

9. Third-Party Services

Our website may use third-party services for functions such as payments, shipping, analytics, or website functionality.

Your use of certain third-party services may also be governed by the applicable provider's terms and privacy practices.

10. Prohibited Uses

You may not use our website to:

Violate applicable laws or regulations
Submit fraudulent orders or payment information
Transmit malicious code or harmful software
Attempt unauthorized access to our systems
Collect information about other users unlawfully
Infringe intellectual property or other legal rights
Interfere with the operation or security of the website

11. Disclaimer

We aim to provide reliable products and accurate information. However, except for warranties or rights that cannot legally be excluded, the website and services are provided subject to applicable limitations and conditions.

Nothing in these Terms excludes, restricts, or modifies consumer guarantees or other rights that cannot lawfully be excluded.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Nestory will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products where such liability may legally be limited.

Nothing in these Terms limits liability where limitation or exclusion is prohibited by law.

13. Changes to These Terms

We may update these Terms periodically to reflect changes to our operations, services, legal requirements, or business practices.

The latest version will be published on this website with an updated revision date.

14. Governing Law

These Terms will be interpreted in accordance with applicable law. Nothing in this section deprives consumers of mandatory protections available under the laws applicable to them.